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The Challenge of Scale

As a global leader in teleradiology, Everlight handles an immense volume of DICOM data daily. This data must be distributed, accessed, and processed at lightning speed to ensure the timely delivery of radiology insights to clinicians worldwide. However, as Everlight scaled, their existing systems were stressed.

“Our environment was reaching scale limitations,” Donaldson explains in the video. “We weren’t able to load balance the distribution of DICOM data into our core imaging technology very well.”

It was clear Everlight needed more than just a fix—they needed a revolutionary solution to maintain their high standards of service while accommodating exponential growth.

Enter DataFirst and Silverback®

Everlight found their answer in DataFirst and their flagship product, the Silverback® Workflow Engine. Donaldson highlights the pivotal role this technology played:

“Silverback® was the right approach for us. It unlocked infinitely more scalability for our business,” Donaldson shares. “It’s now the central cog, the mechanism handling all our DICOM data securely and at lightning speed.”

By centralizing and optimizing the handling of DICOM workflows, Silverback® eliminated bottlenecks and allowed Everlight to scale without compromise. This newfound capability not only enhanced operational efficiency but also ensured that Everlight could continue delivering on its commitment to provide top-tier teleradiology services globally.

A Partnership Built on Collaboration

Donaldson underscores the collaborative nature of Everlight’s relationship with DataFirst. The team at DataFirst didn’t just deliver a product; they tailored the Silverback® technology to meet Everlight’s specific needs.

“They really shaped the solution for us,” says Donaldson. “Their approach wasn’t about selling us a one-size-fits-all solution. They listened to our challenges and helped us gain better control over our DICOM workflows.”

This level of customization and understanding proved to be a game-changer, allowing Everlight to future-proof their operations while maintaining the flexibility to adapt to evolving demands.

The Future of Teleradiology

For Everlight, the partnership with DataFirst and the implementation of Silverback® have paved the way for continued leadership in teleradiology. With Silverback® enabling secure, high-speed data handling, Everlight is well-positioned to meet the growing demands of the healthcare industry.

Donaldson’s message in the video is clear: innovation and collaboration are at the heart of Everlight’s success. By leveraging cutting-edge technology and forming strong partnerships, they have turned challenges into opportunities, setting a new benchmark for teleradiology worldwide.

Conclusion

The insights shared by Andy Donaldson emphasize the transformative impact of the Everlight-DataFirst partnership. This collaboration exemplifies how the right technology, paired with a tailored approach, can drive growth and innovation in even the most complex industries.

 

About DataFirst

Radiology is evolving, and so are we! We are showcasing Silverback®: Not just your average DICOM Router but the solution to transform your radiology workflow. Curious? You should be!

Here’s why you don’t want to miss this:

Silverback®: Beyond DICOM – It’s time to rethink radiology’s biggest headaches. Silverback® is more than a router—it’s an intelligent workflow solution.

Streamline, empower, and thrive with us.

At DataFirst, we’re redefining what partnership looks like—building trust, empowering you, and helping you thrive. Let’s set a new pace for radiology together.

We can’t wait to show you how Silverback® is revolutionizing the game.

Founded in 1990 by healthcare specialists and military veterans, DataFirst has become a recognized leader in healthcare information technology for its ability to solve imaging data challenges and implement interoperability initiatives across the healthcare enterprise.

With a focus on customer service and technology innovation, the company has continued to evolve from a migration service provider to a leading-edge software developer. As the most trusted migration partner for the largest imaging solution manufacturers, DataFirst completes over 250 migration projects annually. This experience has created the foundation for the development and commercialization of the most robust imaging management platform in the industry today, Silverback®.

An enterprise-grade workflow and migration engine, Silverback® is designed to tackle the toughest interoperability challenges in healthcare. Offering the tools to create, supplement and enhance workflows, the platform enables organizations to customize a solution for your unique requirements and business objectives.

With experience in more than 50% of the hospitals across the country, the company continues to support all projects with a team based entirely in the U.S. DataFirst continues to grow the dedicated R&D team based in Florida with the talent and resources needed to deliver innovation and next-generation solutions. For over 30 years, the company has set a standard of excellence to support our clinical and IT specialists in their mission to deliver world-class healthcare.

Beau Jones

Beau is the President and CEO of DataFirst with more than 22 years of experience in management and leadership roles in the healthcare and information services industries. Learn more about Beau's experiences and qualifications on our Leadership page.